Articles
How to retain customers
Article outlines several approaches to improve customer retention by capturing, interpreting, and acting on customer feedback.
Advertising that works.
Article provides action steps to get the most effective advertising from your Agency's leadership and teams.
Segmenting your customer base.
Article discusses how to win by out maneuvering your competitors with customer segmentation and superior marketing.
How to turn a Company around.
Article outlines how to stabilize and grow sales in a company that has fallen on hard times.